IT Support Engineer

About the Role

**Contact: 7397535556/arthi@sbshr.com** **Job Title:** IT Support Engineer **Location:** Chennai **Qualification:** Bachelor’s Degree in Computer Science, Information Technology, or related field **Experience:** 4–5 years in IT Support / Desktop Support / IT Infrastructure Support **Key Responsibilities** * Provide first\-line IT support and resolve hardware, software, and user\-related issues. * Handle employee onboarding, laptop setup, application installation, and system configuration. * Manage IT hardware, software inventory, asset tracking, and support tickets. * Administer Microsoft 365, Exchange Online, Intune, and basic Azure AD / Entra ID. * Handle basic DNS, domain, LAN, Wi\-Fi, printer, and connectivity troubleshooting. * Maintain IT documentation, logs, asset records, and backup solutions. * Provide basic administrative support for Zoho One applications. * Escalate complex technical issues to the appropriate IT team. * Support continuous improvement of IT processes and day\-to\-day operations. **Key Requirements** * Hands\-on experience with Microsoft 365, Exchange Online, Intune, and Azure AD / Entra ID. * Strong knowledge of Windows operating systems, computer hardware, software, and basic networking. * Experience in user onboarding, application deployment, and IT asset management. * Good knowledge of LAN, Wi\-Fi, DNS, printers, and connectivity troubleshooting. * Excellent verbal and written communication skills. * Ability to support users across multiple locations and varying technical levels. * Zoho One experience is preferred. * Experience in financial services or regulated environments is an added advantage. Pay: ₹60,000\.00 \- ₹70,000\.00 per month Benefits: * Provident Fund Work Location: In person