Operations Executive - Digital & AI

About the Role

Role \& Responsibilities As an **Operations Executive – Digital \& AI**, you will be responsible for managing day\-to\-day digital operations, data management, business systems, social media, website activities and AI\-based workflows. Key Responsibilities * Maintain and organize physical and digital records, databases and spreadsheets. * Update, verify and maintain company data with a high level of accuracy and confidentiality. * Prepare daily/weekly/monthly reports, summaries and MIS as required. * Manage and maintain company digital systems and operational records. * Manage company social media accounts including **LinkedIn, Instagram, Facebook and YouTube**. * Support B2B social media engagement, content updates and basic digital activities. * Manage website content through **WordPress/CMS**, including page and content updates. * Assist with landing page management and basic SEO activities. * Monitor website enquiries and leads and coordinate with the concerned team for follow\-up. * Support inbound lead generation and lead conversion activities. * Use **AI tools such as ChatGPT, Gemini and other AI platforms** for content creation, research, data handling and business workflows. * Create and manage basic workflow automations using **Zapier, Make or similar automation tools**. * Explore and implement AI\-based tools, chatbots and digital solutions to improve business processes and customer support. * Coordinate with internal teams to improve digital workflows and operational efficiency. * Handle multiple digital and operational tasks independently while meeting deadlines. * Maintain accuracy, confidentiality and consistency across all digital and operational activities. Required Skills * Good knowledge of **Excel and Google Sheets**. * Working knowledge of **WordPress/CMS**. * Experience managing **LinkedIn, Instagram, Facebook and YouTube**. * Knowledge of **Canva/Photoshop**. * Practical knowledge of **ChatGPT, Gemini or other AI tools**. * Familiarity with **Zapier, Make or other workflow automation tools**. * Good data management and reporting skills. * Strong attention to detail and accuracy. * Good communication and coordination skills. * Ability to manage multiple tasks and work independently. Pay: ₹17,500\.00 \- ₹22,000\.00 per month Work Location: In person