Technical Support Engineer – Field / Network Support

About the Role

**Job Summary:** We are looking for a **Technical Support \& Network Engineer** to provide on\-site technical support, troubleshooting and network infrastructure services at customer locations. The role involves regular field visits and hands\-on work with computers, networking equipment and IT infrastructure. **Key Responsibilities:** * Provide on\-site technical support for desktops, laptops, printers and other IT devices. * Install, configure and troubleshoot Windows systems and software. * Install and troubleshoot LAN/network connectivity. * Configure and troubleshoot switches, routers, Wi\-Fi and basic network devices. * Handle LAN cabling, patch panels, crimping and network testing. * Troubleshoot IP, DHCP, DNS and basic connectivity issues. * Support CCTV, NVR/DVR and other IT/network\-related equipment when required. * Attend customer/site support calls and resolve technical issues. * Coordinate with internal teams and customers for installation and maintenance activities. * Maintain service reports and update work status after site visits. * Travel to customer locations/sites as required. **Required Skills:** * Good knowledge of Desktop/IT Technical Support. * Basic to good knowledge of networking and LAN infrastructure. * Hands\-on troubleshooting skills. * Knowledge of TCP/IP, IP addressing, DHCP and DNS. * Experience with switches, routers, Wi\-Fi and structured cabling is preferred. * Good communication and customer\-handling skills. * Willingness to travel to customer sites. * Two\-wheeler and valid driving licence preferred. Pay: ₹15,000\.00 \- ₹25,000\.00 per month Benefits: * Cell phone reimbursement Work Location: In person