Customer Service Associate(International)

About the Role

Key Responsibilities: 1. Serve as the first point of contact for our international clients, providing exceptional assistance and resolving inquiries on time. 2. Utilize excellent communication skills to engage with customers and ensure their needs are met to the highest standard. 3. Manage multiple tasks and prioritize workload efficiently to meet deadlines and exceed customer expectations. 4. Handle customer queries through calls and chats. 5. Assist customers with payment-related issues. 6. Resolve account and transaction-related queries. 7. Provide accurate information and solutions. 8. Follow customer service and security procedures.