Business Development

About the Role

Business Development ExecutiveUK \| Europe \| North America Markets **Company:** TechSnitch **Employment Type:** Full\-Time **Function:** Business Development / International Sales **Location:** Noida, India — On\-site / Hybrid **Market Coverage:** UK, Europe \& North America **Experience:** 3–7 Years **Industry:** IT Services \| ServiceNow \| AI \| Enterprise Technology About TechSnitch TechSnitch is an **AI\-agnostic ServiceNow consulting and technology company** helping enterprises scale and optimize ServiceNow while accelerating AI and enterprise automation initiatives. Our capabilities span: * ServiceNow Consulting \& Implementation * ITSM / ITOM / CMDB / CSDM * ITAM / HAM / SAM * CSM / HRSD / SPM * GRC / IRM / Security * ServiceNow Integrations \& Custom Applications * AI \& Agentic AI * ServiceNow Health \& Optimization * Managed Services * Resource\-as\-a\-Service * Enterprise Digital Transformation We are looking for an ambitious **Business Development Executive** to drive new business across the **UK, Europe and North American markets**. The Role As a Business Development Executive, you will be responsible for **creating, developing and converting enterprise business opportunities** for TechSnitch. You will work across the complete business development cycle: **Prospecting → Engagement → Discovery → Qualification → Opportunity Development → Proposal → Negotiation → Closure** You will engage with senior stakeholders including: * CIO * CTO * CISO * VP IT * IT Director * ServiceNow Platform Owner * Enterprise Architect * Head of Digital Transformation * Head of Automation * Head of AI * GRC / Security Leaders * Procurement \& Vendor Management The ideal candidate understands how to sell **technology outcomes rather than simply selling resources**. Key Responsibilities1\. New Business Development * Identify and develop new enterprise accounts across UK, Europe and North America. * Build relationships with technology decision\-makers and business stakeholders. * Develop account strategies for target enterprises. * Identify whitespace opportunities within existing accounts. * Build a sustainable sales pipeline across assigned territories. 2\. Enterprise Prospecting Develop opportunities through: * Cold outreach * LinkedIn * Email campaigns * Account\-based selling * Networking * Referrals * Partner ecosystem * Events and conferences * Existing relationships * Strategic account research Create highly personalized outreach based on the prospect's business priorities and technology landscape. 3\. Discovery \& Consultative Selling Lead initial business conversations and understand: * Current technology environment * ServiceNow footprint * Business challenges * Transformation roadmap * Operational pain points * Existing implementation partners * AI / automation initiatives * Budget and procurement cycle * Decision\-making structure * Project timeline Translate customer challenges into relevant TechSnitch solutions. 4\. Solution Positioning Position TechSnitch capabilities around business outcomes such as: ServiceNow * New implementations * Platform optimization * CMDB / CSDM transformation * ITSM transformation * ITOM * ITAM * HRSD * CSM * GRC / IRM * ServiceNow integrations * Custom applications * Managed services AI \& Automation * AI readiness * Agentic AI * AI governance * AI Control Tower * Enterprise automation * ServiceNow AI capabilities * AI\-enabled service operations Services * Project \& Transformation Delivery * Resource\-as\-a\-Service * Managed Services * Advisory \& Architecture * Platform Health Assessment * Optimization \& Remediation 5\. Opportunity Management Own opportunities from initial qualification through commercial stages. Responsibilities include: * Opportunity qualification * Stakeholder mapping * Discovery coordination * Requirement gathering * Solutioning coordination * Estimation coordination * Proposal development * SOW coordination * Commercial discussions * Negotiation support * Closing activities * Handover to delivery Work closely with TechSnitch leadership, architects and delivery teams to build strong proposals. 6\. Account\-Based Selling Develop strategic account plans for high\-value enterprise customers. For each target account, identify: **Account → Business Unit → Decision Maker → Influencers → Current Platform → Pain Point → Initiative → Budget → Opportunity → Next Action** Build multi\-threaded relationships rather than depending on a single contact. 7\. Pipeline Management Maintain a healthy sales funnel across: **Target Accounts → Prospects → Qualified Leads → Discovery → Opportunity → Proposal → Negotiation → Closed Won** Maintain accurate CRM data and provide regular pipeline updates. 8\. Proposal \& Commercial Support Coordinate with internal teams to develop: * Proposals * Statements of Work * Pricing * Resource plans * Delivery models * Solution summaries * Executive presentations * Case studies * Capability presentations Ensure proposals clearly communicate **business value, delivery approach, differentiation and expected outcomes**. 9\. Relationship Management Build long\-term relationships with customers rather than focusing only on individual transactions. Identify opportunities for: * Cross\-sell * Upsell * Expansion * Additional ServiceNow modules * Managed services * AI initiatives * Platform optimization * Additional delivery teams 10\. Market Intelligence Continuously monitor: * ServiceNow market developments * Enterprise technology trends * AI adoption * Competitor positioning * Customer transformation initiatives * New enterprise accounts * ServiceNow investment signals * Digital transformation programs Share actionable intelligence with sales leadership. Business Development KPIs Performance will be measured across **pipeline creation, opportunity progression, conversion and revenue contribution**. KPITargetNew enterprise accounts identified30–50/monthStrategic prospects engaged75–125/monthNew CXO / decision\-maker conversations15–25/monthQualified discovery meetings8–15/monthSales\-qualified opportunities4–8/monthProposals / commercial opportunities2–5/monthProposal\-to\-opportunity progression50%\+Opportunity\-to\-proposal conversion50%\+CRM data accuracy95%\+Follow\-up compliance95%\+Qualified pipeline generated3–5× monthly revenue targetNew logosQuarterly targetRevenue contributionQuarterly target **Note:** KPIs will vary based on territory, deal size, sales cycle and account segment. Pipeline quality and progression are more important than raw activity volume. 30 / 60 / 90 Day ExpectationsFirst 30 Days — Build * Understand TechSnitch offerings and differentiators. * Learn ServiceNow and AI solution positioning. * Understand target industries and ICP. * Build initial target account list. * Establish prospecting cadence. * Start CXO outreach. 60 Days — Engage * Establish recurring discovery meetings. * Build relationships with decision\-makers. * Generate qualified opportunities. * Develop account plans. * Work with architects on solution discovery. 90 Days — Convert * Maintain a healthy qualified pipeline. * Drive opportunities toward proposal stage. * Participate in commercial discussions. * Build strategic accounts. * Contribute to new\-logo acquisition. Ideal Candidate We are looking for a **hunter \+ consultant mindset**. You should be: * Highly target\-oriented * Commercially sharp * Confident speaking with CXOs * Strong in consultative selling * Excellent at discovery conversations * Persistent and disciplined * Comfortable with international clients * Strong in written and spoken English * Comfortable with ambiguity * Strong in negotiation and relationship building * Able to manage multiple opportunities simultaneously Required Experience * 3–7 years of experience in **B2B technology sales / business development** * Proven experience selling IT services, SaaS, consulting or enterprise technology * Experience selling into **UK, Europe or North America** * Strong outbound business development experience * Experience managing sales pipelines * Experience working with CRM systems * Experience engaging enterprise decision\-makers Preferred Experience Experience in any of the following will be highly valuable: * ServiceNow * Salesforce * Enterprise SaaS * IT Consulting * Cloud * Cybersecurity * GRC * AI / GenAI * Agentic AI * Digital Transformation * Managed Services Technology \& Sales Tools Experience with: * LinkedIn Sales Navigator * Apollo * ZoomInfo * Lusha * Salesforce * HubSpot * CRM platforms * Email sequencing tools * Sales intelligence platforms * Microsoft Office / Google Workspace Target Industries You will develop business across enterprise sectors including: * Banking \& Financial Services * Insurance * Healthcare \& Life Sciences * Manufacturing * Retail * Telecom * Energy \& Utilities * Technology * Professional Services * Government / Public Sector Working Hours This position supports international customers across **UK, Europe and North America**. Candidates should be comfortable with flexible working hours aligned to international business requirements, including occasional late\-evening customer conversations. Compensation **Competitive fixed compensation \+ performance\-based variable incentive.** Variable compensation will be linked to measurable business outcomes including: * Qualified pipeline * New opportunities * New logos * Closed revenue * Account expansion Career Growth **Business Development Executive → Senior Business Development Executive → Business Development Manager → International Sales Manager → Enterprise Account Executive / Sales Leader** High performers will have the opportunity to work directly with TechSnitch leadership and enterprise customers across international markets. Why Join TechSnitch? * Sell into global enterprise markets * Work with CIOs, CTOs and senior technology leaders * Build expertise in ServiceNow and AI * Work across ServiceNow transformation and Agentic AI * Exposure to complex enterprise sales cycles * Opportunity to build international accounts * Performance\-driven growth * Opportunity to move into enterprise sales leadership Who Should Apply? If you are an ambitious B2B technology sales professional who can **open doors, create executive relationships, understand business problems, build qualified opportunities and drive deals forward**, this role is designed for you. **Join TechSnitch and help build our international enterprise business across the UK, Europe and North America.** Pay: ₹14,127\.35 \- ₹58,545\.17 per month Work Location: In person