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About the Role
Analyst – ICS Pay Over Time (POT) – PLI \& RLI **Band: B30** **Role Overview** ------------------------------------------------------------------------------ This Analyst role will be part of the **ICS Pay Over Time (POT)** team, supporting **Proactive Line Increase (PLI) and Reactive Line Increase (RLI)** processes. The role will focus on supporting the execution, monitoring, analysis and ongoing management of PLI/RLI strategies and processes, while ensuring adherence to applicable policies, controls and regulatory requirements. The Analyst will work closely with key business partners and stakeholders to support effective management of the PLI/RLI processes, identify opportunities through data and analysis, monitor performance and provide insights that support business objectives and an effective Card Member experience. * Strong analytical and problem\-solving skills, with the ability to work with complex data and translate analysis into meaningful business insights. * Strong proficiency in SQL and experience querying, manipulating and analyzing large datasets. * Experience with data analysis, reporting and visualization tools, with proficiency in Excel and PowerPoint; knowledge of Python or other analytical tools is a plus. * Ability to understand business processes and translate business requirements into analytical or technical requirements. * Strong attention to detail with a focus on accuracy, controls and data integrity. * Strong written and verbal communication skills, with the ability to clearly communicate findings and recommendations to stakeholders. * Ability to work effectively with cross\-functional teams, manage multiple priorities and deliver against timelines. * Demonstrated intellectual curiosity, ownership and ability to independently investigate issues and identify solutions. * Experience in credit, lending, line management, Pay Over Time or related financial services products/processes is preferred. * Bachelor’s degree or equivalent relevant experience. At American Express, our culture is built on a 175\-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world\-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well\-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well\-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * Support for financial\-well\-being and retirement * Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * Generous paid parental leave policies (depending on your location) * Free access to global on\-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
About American Express
American Express is a global leader in its sector, dedicated to innovation, high quality, and delivering outstanding client solutions.
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