Customer Service Representative

About the Role

Qualification: HSC (12th Pass)/Graduate Experience: Freshers & Experienced Work Mode: Work From Office Shift: US Shift (Night Shift) Weekly Off: Saturday & Sunday (Fixed) Transport: One-way drop facility Key Responsibilities: 1. Handle inbound calls from US customers regarding healthcare insurance. 2. Assist with claims, eligibility, coverage, payments, and policy-related queries. 3. Resolve queries professionally and escalate complex issues when required. Note: BE Technical and Hotel Management candidates are not eligible.