Manual and Automation Test Engineer

About the Role

QA Engineer to own quality validation across our Portal, Frontend, Analytics, and Grafana\-integrated features, and to serve as our primary Incident Coordinator. This is a hands\-on, ownership\-heavy role: you'll validate merged code before every release, sign off on features before they reach clients, coordinate incident response (including being the first point of contact during off\-hours L1/L2 incidents), and help build out our automated regression suite. This role replaces an existing team member and is expected to be fully operational within the first 60–90 days. **Key Responsibilities** **QA Sign\-Off \& Release Validation** * Validate merged code in both test and production environments before and after release, following the Code Review SOP. * Own post\-merge QA validation in the test environment and perform production smoke tests for every release PR. * Review and write QA test cases for new features (e.g., document management, form/data\-entry flows, dashboard integrations) before development is marked “Ready for QA.” * Track QA status and sign\-off in Jira; ensure no feature ships without a logged QA outcome. **Incident Coordination \& On\-Call** * Act as the primary Incident Coordinator: monitor the client support channel (email) and internal Slack incident channel, acknowledge incidents, and create Jira tickets with the correct severity (L1/L2/L3\), per the Incident Reporting SOP. * Serve as the Level 1 on\-call contact, with a target acknowledgment time of ≤ 1 hour, including best\-effort reachability during off\-hours (via phone/WhatsApp) for critical (L1\) and major (L2\) incidents. * Validate fixes before incident tickets are closed and confirm resolution with the reporting client or team member. * Escalate to Level 2/3 engineering contacts when incidents aren't acknowledged or resolved within SLA. **Scheduled \& Preventive QA Checks** * Perform monthly scheduled manual checks covering reporting accuracy, portal form validation, and data integrity, per the Scheduled Manual Checks SOP. * Log each check as a Jira task with findings and outcomes, and escalate critical findings through the Incident Reporting process. * Support quarterly security and process reviews (e.g., flagging QA\-relevant findings from dependency/security scans). **Test Automation** * Build and maintain an automated regression suite (QA Automation repo) using Playwright or Selenium for UI/E2E coverage, plus API\-level automation, to reduce reliance on manual regression testing over time. * Maintain and expand regression coverage in line with each release; document coverage changes in release notes. **What You'll Work With** * Web Portal: Django (backend), React (frontend) * Data \& Dashboards: Grafana, InfluxDB, MQTT\-based IoT data pipelines * Tooling: Jira, GitHub Actions (CI/CD), SonarQube (static analysis), Slack, Playwright/Selenium (test automation) * Process: Two\-week sprints, PR\-based code review with a single Tech Lead approver, staged branch promotion (dev/staging → main) **Requirements** * 2–4 years of hands\-on QA/software testing experience, ideally on a web application product (backend \+ frontend). * Strong manual testing skills: writing test cases, exploratory testing, regression testing, and production smoke testing. * Must have hands\-on automation testing experience with Playwright or Selenium — able to write and maintain automated test scripts, not just execute manual scripts. * Working knowledge of API testing (e.g., Postman, or automation frameworks such as pytest/requests) and appetite to build out automated coverage. * Comfortable reading data and validating dashboards/reports for correctness (experience with Grafana or similar BI/dashboarding tools is a plus). * Familiarity with Jira\-based workflows and bug lifecycle management. * Clear, calm communicator — this role is client\- and team\-facing during incidents and requires writing precise bug reports and status updates. * Willingness to be reachable during off\-hours for critical incident response, per the on\-call rotation. * Prior experience in SaaS, IoT, industrial monitoring, or similarly data\-heavy domains is a plus but not required. **Nice to Have** * Exposure to SQL and basic data validation queries. * Experience with AWS\-hosted applications (EC2, RDS, S3\) from a QA/operations perspective. * Prior experience as an incident coordinator or on\-call responder. Pay: ₹400,000\.00 \- ₹800,000\.00 per year Benefits: * Health insurance Education: * Bachelor's (Preferred) Experience: * QA TESTER: 3 years (Preferred) Language: * English (Preferred) Work Location: In person