Us Health Care Voice Process
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About the Role
Job Type: Full-Time Experience: Fresher/Experienced Qualification: HSC (12th Pass)/Graduate( Non Technical) Shift: US Shift/Night Shift Weekly Off: Saturday & Sunday (Fixed) Relocation Assistance: ₹25,000 after joining Transport: One-way drop facility provided Key Responsibilities: 1. Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and coverage. 2. Provide accurate information regarding eligibility, deductibles, payments, and prior authorizations. 3. Document interactions appropriately and maintain patient confidentiality in compliance with HIPAA guidelines. 4. Resolve customer queries promptly with a customer-first approach. Perks & Benefits: 1. Performance-based incentives. 2. One-way cab facility (drop) within transport boundaries. 3. Night shift allowance up to ₹3,000/month. 4. Structured training program to enhance skills.
About Hird
Hird is a global leader in its sector, dedicated to innovation, high quality, and delivering outstanding client solutions.
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