Principal Product Manager, ZIA

About the Role

<div class="content-intro"><p data-pm-slice="1 1 []">Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.</p> <p>We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.</p></div><p><span style="font-size: 12pt;"><a style="display: block; overflow: hidden; position: relative;" href="https://share.synthesia.io/736c7cc3-98b0-4f96-a52c-9f05fbf645a7" target="_blank"> <img style="width: 100%; display: block; max-width: 100%;" src="https://image.synthesia.io/736c7cc3-98b0-4f96-a52c-9f05fbf645a7/thumbnail.gif" alt="Inside the Life of a Zscaler Product Manager"> </a></span></p> <p><span style="font-size: 12pt;"><strong><span data-markdown-start-index="2">Role</span></strong></span></p> <p><br><span style="font-size: 12pt;" data-markdown-start-index="8">We are looking for a Principal Product Manager to join our team. This is a Hybrid role, reporting to the VP, Product Management in the Product Management department. At Zscaler, we are on a mission to make the internet safe for every user, anywhere. In this role, you will lead endpoint security, sandboxing, and anti-malware initiatives, shaping the strategic direction of our cybersecurity products and making a lasting impact on our global customer base.</span></p> <p><span style="font-size: 12pt;"><strong><span data-markdown-start-index="468">What you’ll do (Role Expectations)</span></strong></span></p> <ul> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;" data-markdown-start-index="506">Define and drive Zscaler Internet Access(ZIA) offering including TLS inspection, Post-Quantum Cryptography, PKI, Cryptography standards, and key Secure Web Gateway and Proxy product roadmap in alignment with company objectives and customer needs</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;" data-markdown-start-index="753">Work closely with engineering, sales, marketing, and customer success teams to bring products to market and ensure their success</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;" data-markdown-start-index="883">Engage directly with customers to understand their challenges, gather product feedback, and identify new opportunities</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;" data-markdown-start-index="1003">Manage the entire product lifecycle from ideation to end-of-life, ensuring that products meet and exceed customer expectations</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;" data-markdown-start-index="1131">Act as the internal subject matter expert, providing training and support to sales and cross-functional teams</span></p> </li> </ul> <p><span style="font-size: 12pt;"><strong><span data-markdown-start-index="1243">Who You Are (Success Profile)</span></strong></span></p> <ul> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;" data-markdown-start-index="1276">Thrive in ambiguity, comfortably building the path as you walk it and viewing dynamic environments as opportunities to construct meaningful solutions.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;" data-markdown-start-index="1428">Operate with a strong ownership mindset, combining a passion for the mission with high integrity and the ability to navigate seamlessly between high-level strategy and hands-on execution.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;" data-markdown-start-index="1617">Demonstrate a proactive problem-solving focus, eagerly running toward challenges and remaining laser-focused on delivering high-impact outcomes.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;" data-markdown-start-index="1763">Build high-trust collaboration, prioritizing team success, welcoming constructive feedback, and practicing clear and respectful candor to establish strong partnerships.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;" data-markdown-start-index="1933">Maintain a continuous growth mindset, actively seeking feedback and development to grow as a partner, teammate, and purpose-driven leader.</span></p> </li> </ul> <p><span style="font-size: 12pt;"><strong><span data-markdown-start-index="2074">What We’re Looking for (Minimum Qualifications)</span></strong></span></p> <ul> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;" data-markdown-start-index="2125">Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;" data-markdown-start-index="2298">Proven track record in product management with a strong focus on cybersecurity solutions</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;" data-markdown-start-index="2388">Technical proficiency with Proxy Architecture, SWG, HTTP/S, and SSL/TLS inspection at scale</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;" data-markdown-start-index="2481">Deep understanding of federal infrastructure requirements such as IPv6 connectivity, PKI, and Cryptography</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;" data-markdown-start-index="2589">Expertise in securing network communications, specifically utilizing TLS, QUIC, and advanced cipher suites to protect data in transit</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;" data-markdown-start-index="2724">Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience</span></p> </li> </ul> <p><span style="font-size: 12pt;"><strong><span data-markdown-start-index="2833">What Will Make You Stand Out (Preferred Qualifications)</span></strong></span></p> <ul> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;" data-markdown-start-index="2892">Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;" data-markdown-start-index="2993">Experience leveraging AI/ML models to enhance automated malware detection, threat intelligence, or real-time security analytics</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;" data-markdown-start-index="3122">Direct familiarity with cloud-based security solutions, specifically Zscaler's architecture and offerings</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;" data-markdown-start-index="3229">Master’s degree or MBA in Computer Science, Engineering, or a related field</span></p> </li> </ul> <p><span style="font-size: 12pt;" data-markdown-start-index="3305">#LI-CM3 </span></p> <p><span style="font-size: 12pt;" data-markdown-start-index="3305">#LI-Hybrid</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.</p> <p>The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.</p></div><div class="title">Base Pay Range</div><div class="pay-range"><span>$171,500</span><span class="divider">—</span><span>$245,000 USD</span></div></div></div><div class="content-conclusion"><p data-pm-slice="1 3 []">At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.</p> <p>Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:</p> <div class="has-nudge" data-nudge-id="5eb9419b-6a4d-4451-bfa6-e2eb96084be0"> <ul> <li>Various health plans</li> <li>Time off plans for vacation and sick time</li> <li>Parental leave options</li> <li>Retirement options</li> <li>Education reimbursement</li> <li>In-office perks, and more!</li> </ul> <div class="has-nudge" data-nudge-id="5eb9419b-6a4d-4451-bfa6-e2eb96084be0"> <p data-pm-slice="1 1 []">Learn more about Zscaler's hybrid working model and benefits <a href="https://www.zscaler.com/candidate-resource-hub" target="_blank">here</a>.</p> </div> </div> <p>By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.</p> <p class="p1">Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. <em>See more information by clicking on the </em><a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf"><em>Know Your Rights: Workplace Discrimination is Illegal </em></a><em>link.</em></p> <p>Pay Transparency</p> <p>Zscaler complies with all applicable federal, state, and local pay transparency rules.</p> <p>Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.</p></div>