Technical Program Manager (TPM)

About the Role

Job Title: Technical Program Manager (TPM) Banking / Cards / Fraud **Location:** Pune / Chennai, India **Work Mode:** Hybrid **Experience:** 8\+ Years **Open Positions:** 6 **Employment:** Full\-Time **Service Agreement:** 2 Years Job Summary We are looking for an experienced **Technical Program Manager (TPM)** with strong expertise in the **Banking, Cards, and Fraud domain** to lead complex technology programs and provide end\-to\-end delivery oversight. The ideal candidate will have extensive experience managing large\-scale technology initiatives, coordinating across business and engineering teams, managing risks and dependencies, and driving successful delivery in complex application environments. Key Responsibilities * Provide end\-to\-end technology oversight and delivery leadership for **Fraud, Cards, and Banking technology initiatives**. * Manage planning, execution, tracking, and successful delivery of complex technology programs. * Collaborate with internal technology teams, business stakeholders, service providers, and vendors. * Identify, assess, track, and mitigate project risks, issues, dependencies, and delivery challenges. * Establish project success metrics and ensure timely delivery against agreed objectives. * Guide stakeholders and engineering teams in making informed trade\-off decisions considering business objectives, technical strategy, customer experience, and maintainability. * Partner with multiple technology teams to ensure effective integration across systems and platforms. * Work closely with Product Owners, Business Analysts, Systems Analysts, and engineering teams to determine system impacts and requirements. * Define project scope, objectives, deliverables, timelines, resource requirements, and project plans. * Provide leadership and guidance to project teams while maintaining strong stakeholder communication. * Identify technology, security, and operational risks and recommend appropriate mitigation strategies. * Drive project execution using **Agile and Hybrid delivery methodologies**. * Communicate program status, risks, challenges, dependencies, and outcomes clearly to technical and business stakeholders. These responsibilities reflect the attached requirement's emphasis on end\-to\-end fraud delivery, cross\-functional technology integration, risk management, requirements, and stakeholder influence. Required Qualifications \& Skills * **8\+ years of project/program management experience**, preferably within an application support or enterprise technology environment. * Strong experience in **Banking, Cards, Fraud Detection, or related financial\-services domains**. * Proven experience managing **large\-scale technology programs**. * Strong working knowledge of **Agile and Hybrid methodologies**. * Experience with **Jira, Confluence, MS Project**, or similar project\-management tools. * Good technical understanding of: + Microservices + APIs + REST / SOAP + Cloud and On\-Premise environments * Experience managing multiple large development initiatives simultaneously. * Strong project planning, risk management, problem\-solving, and strategic\-thinking skills. * Excellent stakeholder management, leadership, negotiation, and communication skills. * Ability to work effectively in a fast\-paced, cross\-functional environment. * Ability to use **AI tools for day\-to\-day program management activities**. * Bachelor's/University degree required; Master's degree preferred. * **PMP, CSM, or ACP certification is an advantage**