Senior IT Executive

About the Role

**WE ARE HIRING – SENIOR IT EXECUTIVE** **Location:** Kasba, Kolkata **Department:** Information Technology (IT) **Salary:** **₹20,000 – ₹22,000 per month** *(Based on experience, technical knowledge, and suitability)* **Joining:** **Immediate Joiners Preferred** **Reporting To:** IT Head / Admin Head / Management **About the Role:** Stichwell Exports Pvt. Ltd. is looking for an **experienced and hands\-on Senior IT Executive** to independently manage day\-to\-day IT support across our **office and factory locations**. The ideal candidate should have strong practical knowledge of **computer hardware, networking, Windows, LAN/Wi\-Fi, printers, ERP support, biometric systems, IT assets, and troubleshooting**. **Key Responsibilities:** * Manage day\-to\-day **IT operations, hardware, software, and network support**. * Install, configure, maintain, and troubleshoot **desktops, laptops, printers, scanners, and other IT equipment**. * Handle **LAN, Wi\-Fi, internet connectivity, routers, switches, and basic network troubleshooting**. * Resolve Windows, MS Office, email, printer, and user\-related technical issues. * Provide timely technical support to office and factory employees. * Maintain **IT asset inventory, hardware records, user details, and system documentation**. * Support **ERP, biometric attendance systems, CCTV, and other office/factory technology systems**. * Coordinate with external IT vendors, service providers, and AMC vendors for repairs and technical support. * Manage user accounts, passwords, access permissions, and basic IT security. * Ensure regular data backup and support basic **data protection and IT security practices**. * Identify recurring IT problems and take preventive measures to minimize downtime. * Visit factory units when required for **IT troubleshooting and technical support**. **Required Skills:** ✔ Strong practical knowledge of **Computer Hardware \& Networking** ✔ Windows installation, configuration \& troubleshooting ✔ LAN, Wi\-Fi, Router \& Internet configuration ✔ Printer, Scanner \& Peripheral troubleshooting ✔ MS Office \& Email configuration ✔ Basic **ERP \& Biometric System** support ✔ Basic knowledge of **CCTV / IP cameras** will be an advantage ✔ Good troubleshooting and problem\-solving ability ✔ Strong communication and coordination skills ✔ Ability to work independently and handle multiple IT requirements **Qualification \& Experience:** * Diploma / Degree in **Computer Science, IT, Hardware \& Networking, BCA, B.Sc. IT**, or related field preferred. * **Minimum 3–5 years of hands\-on IT experience** required. * Experience in **Manufacturing Companies, Factories, Export Houses, or Corporate Offices** will be preferred. * **Freshers need not apply.** **What We Are Looking For:** We need a **hands\-on IT professional**, not just a computer operator—someone who can **identify problems, troubleshoot them independently, coordinate with vendors when required, and keep office and factory IT operations running smoothly.** **APPLY NOW** Send your updated CV to: **hr@stichwell.com** **MANDATORY REQUIREMENT** **Only experienced candidates with practical IT Support, Hardware \& Networking experience should apply. Immediate joiners will be given preference.** Pay: ₹20,000\.00 \- ₹22,000\.00 per month Work Location: In person